Loading and bug on Elementor in the site

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Tony Rodriguez

  • Avatar: Tm
    Tm
    Participant
    January 21, 2025 at 03:32

    Hi there,

    I have 2 issues.

    1: If I change something in the backend, then it doesn’t change on the frontend on some browers like edge and chrome.

    2: If you want to change a page, then Elementor keeps loading for a while, before I can change someting.

    I hope you can fix this, thank you.

    Gr
    TM

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 21, 2025 at 07:25

    Hello, @Tm,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and revisit your website to verify the changes.

    To address the problem, we have deactivated the “WP-Optimize – Clean, Compress, Cache” plugin on your website, which has effectively resolved the issue.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Avatar: Tm
    Tm
    Participant
    January 22, 2025 at 15:55

    Thank you very much!

    One other question, see attachment. Where can we adjust this category images/icons? We only see the Icon/image at Outlet, but we can not figure out how we can get icons/images at the other menu items.

    Thank you again,

    Gr
    TM

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 23, 2025 at 06:49

    Hello, @Tm,

    Thank you for your response.

    If you wish to add image icons to the menu, please navigate to Dashboard > Appearance > Menus > select menu > Click on 8Theme custom link option > Menu option > there you may see the option Use img like, Choose/Select as image.

    Please refer to the provided images here: https://postimg.cc/v4BdVW9q , https://ibb.co/hc74CXh and https://ibb.co/K038K1f -You are welcome to use any icon image in the image box as per your needs.

    We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team.

    Please contact administrator
    for this information.
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