Load more products error in product categories tabs

This topic has 2 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: equality
    equality
    Participant
    March 25, 2024 at 09:13

    In product cotegories page, when i am trying to click load more products bottom it loads products from diferrent categories.
    Can you help me solve it?
    Thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 25, 2024 at 12:15

    Hello, @equality,

    Thank you for contacting us and for using XStore.

    Do you want to show the same/single category product when you click on load more button? Your preference in this matter is important to us, and we aim to ensure the functionality aligns with your expectations.

    Additionally, to assist you more effectively, we kindly request that you provide us with access to your site’s WordPress administrative panel. Please submit the login credentials securely in the private content area designated for this purpose. This will enable our team to examine your settings in detail and offer the necessary support.

    We kindly recommend that you take a complete backup of your site before proceeding.

    We appreciate your cooperation and look forward to your prompt response.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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