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Live site and stagging site verification

This topic has 14 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

mushthaque

Participant

October 5, 2025 at 12:25

live site and staging site

Please, contact administrator
for this information.

#456506 Copied

13 Answers

Andrew Mitchell

Support staff

October 6, 2025 at 07:55

Hello, mushthaque,

Hi, to complete this process, you need to remove the site from the left section of your dashboard on 8Theme. We can see that you have already done this. After that, simply activate the site on the new domain by selecting the live domain during activation.

Best regards,
The 8Theme Team

#456543 Copied

mushthaque

Participant

October 6, 2025 at 10:03

Hi,

Yes, we have activated the live domain. We want to know if we can use clients.masterminds.lk/slpc URL for staging? Or it’s mandatory to use as per the staging site guidance, matching URL?

#456570 Copied

Andrew Mitchell

Support staff

October 6, 2025 at 10:08

You may use clients.masterminds.lk/slpc as the staging site. When activating it, please indicate that this is a staging website.

Best regards,
The 8Theme Team

#456572 Copied

mushthaque

Participant

October 6, 2025 at 10:11

Hi,

Thank you very much for your prompt reply.

#456573 Copied

Andrew Mitchell

Support staff

October 6, 2025 at 10:13

We truly appreciate your time and effort in reaching out to us. Please let us know if there is anything else we can assist you with or if you require any further information.

Best Regards,
8Theme’s Team

#456574 Copied

mushthaque

Participant

October 8, 2025 at 10:38

error.

Please contact administrator
for this information.

#456711 Copied

Andrew Mitchell

Support staff

October 8, 2025 at 14:01

Hello, mushthaque,

We have identified that the issue is caused by a high load on your CPU. We noticed that you are currently using theme version 9.5.4, while the latest available version is 9.6. During this time, we have implemented numerous improvements, including optimizations to reduce CPU usage.

We kindly ask you to update the theme to the latest version and check whether the issue persists. You can find more details about the changes at the following link:
https://xstore.8theme.com/update-history/

Best regards,
8Theme Team

#456741 Copied

Andrew Mitchell

Support staff

October 8, 2025 at 14:01

Hello, mushthaque,

We have identified that the issue is caused by a high load on your CPU. We noticed that you are currently using theme version 9.5.4, while the latest available version is 9.6. During this time, we have implemented numerous improvements, including optimizations to reduce CPU usage.

We kindly ask you to update the theme to the latest version and check whether the issue persists. You can find more details about the changes at the following link:
https://xstore.8theme.com/update-history/

Best regards,
8Theme Team

#456742 Copied

mushthaque

Participant

October 8, 2025 at 14:23

update

Please contact administrator
for this information.

#456755 Copied

mushthaque

Participant

October 8, 2025 at 15:41

Update follow-up

Please contact administrator
for this information.

#456773 Copied

mushthaque

Participant

October 8, 2025 at 18:09

update staging site

Please contact administrator
for this information.

#456778 Copied

mushthaque

Participant

October 9, 2025 at 10:10

update live

Please contact administrator
for this information.

#456831 Copied

Andrew Mitchell

Support staff

October 9, 2025 at 13:08

Hello, mushthaque,

Thank you for your message. We are currently working on improving performance and reducing load. A major update focused on speed and optimization is planned for release soon.

Best regards,
The 8Theme Team

#456857 Copied
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