Return to previous page

“Live Copy” element copy problem……..

This topic has 6 replies, 4 voices, and was last updated 7 months, 3 weeks ago ago by calin

calin

Participant

August 31, 2023 at 22:56

Hi
I am getting the following error, copying is not happening.

Live Paste feature is not allowed right now, because you didn’t copy any section before. You can find nice looking sections here: https://xstore.8theme.com/widgets/

https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/

#366308 Copied Theme version: 9.1.13

5 Answers

Tony Rodriguez

Support staff

September 1, 2023 at 05:19

Hello, @calin,

Thank you so much for purchasing our theme and contacting our support center.

Do you use Elementor? Please check and follow these examples –
https://xstore.helpscoutdocs.com/article/122-elementor-live-copy-option

https://xstore.8theme.com/elementor/demos/minimal-fashion02/animated-headline-element/
https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/

We sincerely hope that this information is of assistance to you.

Best Regards,
Team 8Theme.

#366315 Copied

Martijn

Participant

September 1, 2023 at 16:00

Having the exact same problem. The live copy is just greyed out. I can copy the element on the element site. It says that I did copy it. Then going to my site, right click and it is greyed out. Also by clicking on the copy button. The tutorial video is not helping as they can just paste and mine is greyed out.?

I use chrome.

#366372 Copied

Tony Rodriguez

Support staff

September 2, 2023 at 05:22

Hello, @Martijn,

Thank you for reaching out to us. We regret to hear that you are experiencing difficulties with our theme.

To ensure efficient resolution, we kindly request you to create a new topic for your issue. This will help us avoid any potential confusion or miscommunication.

As a preliminary troubleshooting step, we suggest disabling all third-party plugins, including cache plugins, that are not included with XStore. You can find a list of included plugins here: https://xstore.helpscoutdocs.com/article/36-included-plugins. After disabling these plugins, please clear your browser cache and check if the issue persists. It is possible that one of these additional plugins may be causing the problem.

If the issue remains unresolved, please keep all third-party plugins deactivated on your site. We would then request you to share your site’s WP Admin URL and credentials with us in the private content area of the new topic.

Additionally, if you could provide a short video clip demonstrating the issue, it would greatly assist us in understanding and resolving the problem.

We look forward to assisting you further.

Best Regards,
8Theme’s Team

#366395 Copied

PAC

Participant

September 15, 2023 at 20:41

same issue here.

can copy from the elements site but can not paste on my site.

#367625 Copied

calin

Participant

September 15, 2023 at 21:05

The problem persists with Chrome and Opera browsers. However, I can copy with Edge.

#367627 Copied
Tagged: element copy problem, woocommerce live copy issue, woocommerce templates, woocommerce troubleshooting, wordpress ecommerce solutions, wordpress live copy, wordpress template fixes
Viewing 6 results - 1 through 6 (of 6 total)