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LIVE CHAT OPERATOR OPTIONS - by captainsesman

This topic has 5 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

captainsesman

Participant

May 30, 2016 at 11:29

Hello,
Please i would want to know if i employ somebody to be responding to online chats with my customers
will require them signing into the wordpress environment before they will be able to respond to chats or they are other ways around it. I would be glad if this is sorted out for me. As i intend to employ someone to play that role for me

#127522 Copied Theme version: Royal egine

4 Answers

Eva Kemp

Support staff

May 30, 2016 at 11:50

Hello,

You need create a user in the dashboard and assign a role to him. Then he’ll be able to log in to WordPress dashboard and use Live Chat.

Regards,
Eva Kemp.

#127530 Copied

captainsesman

Participant

May 30, 2016 at 12:34

My question is is they any other method of being online to attend to customers online chats like via mobile phones while on the go or must i be logged on to my dash board thats my complain

#127541 Copied

Hemanand

Participant

May 30, 2016 at 13:32

Hello,

#127560 Copied

Eva Kemp

Support staff

May 30, 2016 at 13:58

Hello,

The only way to be online in the chat you have to be logged in to the dashboard.

Regards,
Eva Kemp.

#127569 Copied
Tagged: live chat, operator, options, seo friendly, themes, woocommerce, wordpress
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