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Live Chat - by luker - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Olga Barlow

  • Avatar: luker
    luker
    Participant
    October 6, 2017 at 13:23

    Good day

    I have purchased this theme before and if I’m not mistaken you used to have a live chat function with regards to help. Do you not offer this service anymore or am I missing something? I have purchased a new licence for a new store I am working on and have run into a few minor problems that I need help with, is there a way to chat to someone? I have received no replies on this forum.

    #174407 Copied Theme version: latest WooCommerce version: latest
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2017 at 13:29

    Hello,

    You may ask questions on forum or enable the chat in Theme Options > General > Layout > https://prnt.sc/gu0h5d

    Regards

    #174408 Copied
    Avatar: luker
    luker
    Participant
    October 6, 2017 at 13:46

    thanks but I need to change my activation code to the new one I have bought as the old one does not have support anymore how can I change the product key?

    #174411 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 9, 2017 at 11:06

    Hello,

    You can deactivate theme in Theme Options and then activate it using the new code.

    Regards

    #174542 Copied

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