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  juanideas

  Participant

  March 18, 2016 at 13:59

  Hi! i do not know how to enable live chat.
  In advanced setting i pasted the url and secret (send you by private ) by firebase.com
  and saved.
  but when i see my home page never connect. show all the time the box : waiting to connect ,

  is there a way to turn chat to know when I’m online. or a guide to set correct the chat?
  thanks!

  Please, contact administrator
  for this information.

  #118008 Copied
  3 Answers
  

  Jack Richardson

  Support staff

  March 18, 2016 at 15:09

  Hello,

  Please provide us with FTP and WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #118019 Copied
  

  juanideas

  Participant

  March 18, 2016 at 20:39

  I sent you ftp data

  Please, contact administrator
  for this information.

  #118054 Copied
  

  Jack Richardson

  Support staff

  March 21, 2016 at 10:38

  Hello,

  There is an error in the console of your site:
  Uncaught Error: FIREBASE FATAL ERROR: Cannot parse Firebase url. Please use https://.firebaseio.com

  Seems url is incorrect.
  Could you please give us credentials to your firebase account to check it?

  Best regards,
  Jack Richardson.

  #118211 Copied
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