• 

  ogonekSD

  Participant

  September 8, 2021 at 13:16

  If the reviews slider is on Reviews Position
  (Controls the position of the reviews tab) on “Next to Tabs” then the link leads to the tabs, and not to the heading 5 REVIEWS ON …
  if the description of the product is long, then before the reviews you need to scroll through this text, which is not convenient for the buyer. Is this how it is configured?

  Please, contact administrator
  for this information.

  #301633 Copied Theme version: 8.0.6
  8 Answers
  

  Olga Barlow

  Participant

  September 8, 2021 at 13:19

  Hello,

  What is the FTP password? We need to connect to your FTP to check the issue in more detail.

  Regards

  #301634 Copied
  

  ogonekSD

  Participant

  September 8, 2021 at 16:17

  in private content

  Please contact administrator
  for this information.

  #301670 Copied
  

  Olga Barlow

  Participant

  September 8, 2021 at 17:53

  Hello,

  Sorry, but we can’t connect to your FTP using this password https://prnt.sc/1rl1esi
  Make a double check of the password.

  Regards

  #301683 Copied
  

  ogonekSD

  Participant

  September 8, 2021 at 18:14

  new username and password

  Please contact administrator
  for this information.

  #301685 Copied
  

  Rose Tyler

  Support staff

  September 9, 2021 at 15:33

  Please clear CDN cache and check then

  Regards

  #301789 Copied
  

  ogonekSD

  Participant

  September 9, 2021 at 15:40

  Nothing changed. The link leads to the product tabs, and not to the title with the beginning of the reviews. That is, to start reading reviews, you need to scroll through the entire product description.

  #301790 Copied
  

  Olga Barlow

  Participant

  September 10, 2021 at 10:56

  Hello,

  Everything should be ok. I don’t see issue anymore while testing your site after our fix https://gyazo.com/17f0c45044f1ba43dcc7dce57cc92e25
  So, make sure that you cleared the browser cache before testing.

  Regards

  #301851 Copied
  

  ogonekSD

  Participant

  September 10, 2021 at 11:52

  Thanks. Everything works.

  #301861 Copied
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