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Link to product reviews not working for any products!

This topic has 12 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

homeyjay

Participant

April 27, 2016 at 18:23

See private content

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for this information.

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11 Answers

Eva Kemp

Support staff

April 27, 2016 at 19:59

Hello,

As I see reviews are shown http://storage4.static.itmages.com/i/16/0427/h_1461783597_4525683_84a3e8adf0.jpeg . Please show on a screenshot what link needs to be clicked to replicate the issue.

Thank you.
Regards,
Eva Kemp.

#123244 Copied

homeyjay

Participant

April 28, 2016 at 08:20

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Eva Kemp

Support staff

April 28, 2016 at 09:09

Hello,

Thank you for explanation.
We’ll fix this bug in the next theme update.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

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homeyjay

Participant

April 28, 2016 at 09:57

see hidden content

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Eva Kemp

Support staff

April 28, 2016 at 10:21

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

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homeyjay

Participant

April 28, 2016 at 10:34

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Eva Kemp

Support staff

April 28, 2016 at 13:09

Hello,

In this case we can suggest you to make Reviews tab opened by default instead of Description tab, then the link will work. Do you agree with it?

Regards,
Eva Kemp.

#123343 Copied

homeyjay

Participant

April 28, 2016 at 14:42

see below

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Eva Kemp

Support staff

April 28, 2016 at 15:51

Hello,

We can’t edit files via FTP getting the error:
Response: 553 Could not create file.
Error: Critical file transfer error

Please give us permissions to be able to modify theme files.

Thank you.
Regards,
Eva Kemp.

#123379 Copied

homeyjay

Participant

April 28, 2016 at 16:19

see private content!

Please, contact administrator
for this information.

#123385 Copied
Eva Kemp

Support staff

April 28, 2016 at 16:59
Hello,

I’ve set Reviews tab as the first tab so it’s opened by default when viewing a product and now link is working. Please check.
I’ve added this code in functions.php file in the theme directory:
```
add_filter( 'woocommerce_product_tabs', 'woo_reorder_tabs', 98 );
function woo_reorder_tabs( $tabs ) {

	$tabs['reviews']['priority'] = 5;			// Reviews first
	$tabs['description']['priority'] = 10;			// Description second
	$tabs['additional_information']['priority'] = 15;	// Additional information third

	return $tabs;
}
```
Regards,
Eva Kemp.
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