Hello,
I hope you’re doing well.
I’ve encountered an issue with the lightbox functionality on product pages. Although I have enabled the “Open Lightbox” option in the product image settings (please see the first attached screenshot), when I click on the product image, instead of properly displaying the image in lightbox mode, it opens with a black screen (as shown in the second screenshot).
Could you please help me fix this issue or let me know if there’s a compatibility conflict or missing setting I should check?
Looking forward to your guidance.
Thank you in advance!
Best regards,
Baris