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License problem website deleted and now dont let add license again

This topic has 5 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by andres

andres

Participant

June 9, 2025 at 13:32

i update the theme and it breaks the web , this was new website then i delete it and make 1 from 0 , i intsall the theme good and i delete the license from this panel but it dont let me add like a live web the same domain. Help i want add my license on the web

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4 Answers

Alex Carter

Support staff

June 9, 2025 at 14:12

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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andres

Participant

June 9, 2025 at 14:15

i send you the id and pass

Content is visible for topic creator and
support staff only.

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Alex Carter

Support staff

June 9, 2025 at 14:18

Hello,

We would like to inform you that the theme has been successfully registered on your website using the purchase code. Kindly verify at your convenience.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team

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andres

Participant

June 9, 2025 at 14:59

Thanks for the support! My topic “License problem website deleted and now dont let add license again” has been successfully resolved.

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