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License code not working - by MD AHSAN HABIB

This topic has 4 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

MD AHSAN HABIB

Participant

April 8, 2021 at 16:03

I have purchased a WordPress theme from (https://themeforest.net/).

Theme Name: (XStore | Highly Customizable WooCommerce Theme & WordPress)

I am new to WordPress and I was playing with this theme.

I have installed and uninstalled activated the theme many times now after installing the theme I can not active the theme.

This error message is showing
(You have activated your purchase code more than 12 times. Ping us along the way if you have any questions here.)

Now the License code is not working. I can not active my website with this theme License code/purchase code.

Please reset the License code and remove the limitation.

Thank you.

#283251 Copied Theme version: 7.2.7

3 Answers

Olga Barlow

Participant

April 8, 2021 at 16:58

Hello,

Thank you so much for using XStore. We have checked it in depth. Take a look please: https://prnt.sc/117gjjb https://gyazo.com/e0f4a609fb35d8d958b6c548fadcf6db https://gyazo.com/6a16b8cf4cdff3feb31ad746585345e8
You can use 1 license for 1 project(dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard

Regards

#283267 Copied

MD AHSAN HABIB

Participant

April 8, 2021 at 17:34

Hello,
I have already told you I am new to WordPress and I am playing with this theme.
I have installed, uninstalled, and deleted activated the theme many times.
It’s not working: https://prnt.sc/117h2wr
Please check the screenshot.
Thank you.

#283277 Copied

Olga Barlow

Participant

April 8, 2021 at 17:47

Hello,

As I can see this is different project on the different domain https://gyazo.com/e0f4a609fb35d8d958b6c548fadcf6db

Regards

#283280 Copied
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