I deactivated the license at “natureef.com.br/loja2” and I cannot activate it at “natureef.com.br/loja”
How should I proceed?
Try to activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.