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Licence code problem – You have reached activation number limit.

This topic has 5 replies, 3 voices, and was last updated 3 days, 17 hours ago ago by Andrew Mitchell

Jon

Participant

May 8, 2024 at 13:03

Hello, I hope you’re doing well. I’m writing to you because the product key I’m entering is no longer being saved. I’m going through a staging site as part of the redesign of my website. I’ve encountered quite a few issues with various plugins, so I’ve had to reset my site several times with your theme. I’ve entered the key several times and I’m wondering if I might have blocked it. Could you please check on your end?

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#394405 Copied Theme version: 9.3.9

4 Answers

Rose Tyler

Support staff

May 8, 2024 at 13:18

Hello,

Thank you for reaching out to us with your concern.

Please try to activate XStore now.

Best Regards,
8Theme’s Team

#394409 Copied

Rose Tyler

Support staff

May 9, 2024 at 06:56

Hello,

We hope this message finds you well. We kindly request that you review the following article regarding the registration and deregistration of the XStore theme on live/staging websites: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites

To better assist you, could you please specify where you encountered difficulties in the deactivation process? Were you unable to navigate to our website, access your account page, and deactivate the theme, or did you face issues deactivating it through the admin XStore panel on your site?

For a more comprehensive understanding, we would appreciate it if you could describe the problem in detail and provide screenshots. This information will enable us to make global improvements as needed.

Thank you for your cooperation. We look forward to your response.

Best Regards,
8Theme’s Team

#394494 Copied

Jon

Participant

May 16, 2024 at 09:07

Hello, I hope you are doing well. Sorry for my late reply. I managed to activate the theme quickly after my question. Thank you for the quality of your products. They are very well made and efficient. And when encountering a question, one quickly finds the answer by consulting your support forum. Have a great day to the team.
Best regard.
Jon.

#395423 Copied

Andrew Mitchell

Support staff

May 16, 2024 at 09:07

Dear Jon,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#395424 Copied
Tagged: activation limit reached, licence code errors, woocommerce activation troubleshoot, woocommerce licence issue, wordpress template problems
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Licence code problem – You have reached activation number limit.

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