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  kate_ellis81

  Participant

  February 9, 2015 at 23:31

  Hi there,

  I am not having any luck upgrading the to the latest version (2.5).

  I had previously installed an earlier version but when I tried to upgrade via ftp it made a mess of my site. I have since deleted the theme removed all files reset WordPress four times just to get the theme working fresh but it is not working and I have tried everything and read all your support information…? Is there an issue with the theme?

  Please can you help.

  Regards
  Kate

  #40740 Copied
  3 Answers
  

  Robert Hall

  Participant

  February 10, 2015 at 09:49

  Hello,

  Please provide us with wp-admin and FTP credentials in Private Content.

  Regards,
  Robert Hall.

  #40802 Copied
  

  kate_ellis81

  Participant

  March 30, 2015 at 14:40

  Hi Robert I have managed to sort it out thanks!

  #53211 Copied
  

  Robert Hall

  Participant

  March 30, 2015 at 14:43

  Hello,

  You’re welcome!
  If you have any questions please feel free to contact us.

  Regards,
  Robert Hall.

  #53215 Copied
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