Legenda Update and Visual Composer Update – Fatal Error

This topic has 9 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

  • Avatar: moorhouse
    moorhouse
    Participant
    August 21, 2015 at 09:14

    Hi
    I recently updated the theme and visual composer and i have the following fatal error on my site:

    Fatal error: Call to undefined function get_custom_column_class() in /home/noteworthygirl/public_html/wp-content/themes/legenda/framework/vc.php on line 1111

    How can i go about fixing it to ensure a proper update.

    Thank you.

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2015 at 09:22

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: moorhouse
    moorhouse
    Participant
    August 21, 2015 at 09:49

    Hi Please see details below.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 21, 2015 at 10:05

    Hello,

    Sorry, but your FTP credentials aren’t correct.

    Regards,
    Robert Hall.

    Avatar: moorhouse
    moorhouse
    Participant
    August 21, 2015 at 10:37

    Hi there,

    Please try it again now.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: moorhouse
    moorhouse
    Participant
    August 21, 2015 at 14:03

    Hi there,

    Just checking you received the new FTP details?

    Thank you for your help.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2015 at 14:27

    Hello,

    The issue has been fixed.
    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: moorhouse
    moorhouse
    Participant
    August 21, 2015 at 14:31

    Thank you so much for your help.

    I really appreciate the effort you all took to assist me.

    Kind Regards

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2015 at 15:48

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Legenda Update and Visual Composer Update – Fatal Error’' has been successfully resolved, and the topic is now closed for further responses

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