• 

  moorhouse

  Participant

  August 21, 2015 at 09:14

  Hi
  I recently updated the theme and visual composer and i have the following fatal error on my site:

  Fatal error: Call to undefined function get_custom_column_class() in /home/noteworthygirl/public_html/wp-content/themes/legenda/framework/vc.php on line 1111

  How can i go about fixing it to ensure a proper update.

  Thank you.

  #81477 Copied Theme version: v2.9 WooCommerce version: 2.4.5
  8 Answers
  

  Eva Kemp

  Participant

  August 21, 2015 at 09:22

  Hello,

  Please provide us with WP Dashboard and FTP credentials in private content.

  Best regards,
  Jack Richardson.

  #81479 Copied
  

  moorhouse

  Participant

  August 21, 2015 at 09:49

  Hi Please see details below.

  Please, contact administrator
  for this information.

  #81492 Copied
  

  Robert Hall

  Participant

  August 21, 2015 at 10:05

  Hello,

  Sorry, but your FTP credentials aren’t correct.

  Regards,
  Robert Hall.

  #81495 Copied
  

  moorhouse

  Participant

  August 21, 2015 at 10:37

  Hi there,

  Please try it again now.

  Thanks

  Please, contact administrator
  for this information.

  #81501 Copied
  

  moorhouse

  Participant

  August 21, 2015 at 14:03

  Hi there,

  Just checking you received the new FTP details?

  Thank you for your help.

  Please, contact administrator
  for this information.

  #81564 Copied Theme version: v2.9 WooCommerce version: 2.4.5
  

  Eva Kemp

  Participant

  August 21, 2015 at 14:27

  Hello,

  The issue has been fixed.
  Please clear browser cache and check the site.

  Regards,
  Eva Kemp.

  #81575 Copied
  

  moorhouse

  Participant

  August 21, 2015 at 14:31

  Thank you so much for your help.

  I really appreciate the effort you all took to assist me.

  Kind Regards

  #81581 Copied
  

  Jack Richardson

  Support staff

  August 21, 2015 at 15:48

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #81605 Copied
• Viewing 9 results - 1 through 9 (of 9 total)