Legenda theme + Visual composer update issue with post grid

This topic has 14 replies, 3 voices, and was last updated 8 years ago ago by Eva Kemp

  • Avatar: nicolai
    nicolai
    Participant
    April 12, 2016 at 10:04

    Hi there, I am using your theme and since I updated plugins and themes when I go to a page with the post grid element I get a following error “Fatal error: Call to undefined function et_translateColumnsCountToSpanClass() in /wp-content/themes/legenda/framework/theme-functions.php on line 2100”.
    After googling the error I came across a few support topics here on the forum with similar issues where your support staff said it was because the old post grid that the theme uses by default is deprecated with newer versions of Visual composer and that the solution is to replace the old post grid with the new one. I have tried doing that, and even though switching to newer post grid does get rid of the error and shows posts it also gets rid of all the theme styling for post grid. So what I am asking is how do I get the themes styling for the post grid with the new post grid?
    I would appreciate a quick answer if possible.
    Thanks in advance.

    13 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 12, 2016 at 10:28

    Hello,

    Please specify what styling exactly you want to have and give WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: nicolai
    nicolai
    Participant
    April 13, 2016 at 09:45

    You can see styling on our live page.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 13, 2016 at 10:08

    Hello,

    Yes, please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: nicolai
    nicolai
    Participant
    April 15, 2016 at 10:15

    Sorry, I tought i sent you WP dashboard credentials. Here it is again in Private content

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 15, 2016 at 10:22

    Hello,

    Please give us FTP credentials too.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: nicolai
    nicolai
    Participant
    April 15, 2016 at 12:14

    We use git. Is there some other way for you to check this?

    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2016 at 12:57

    Hello,

    Sorry, but we need access to FTP account to check the files.

    Regards,
    Eva Kemp.

    Avatar: nicolai
    nicolai
    Participant
    April 15, 2016 at 13:10

    But we dont use ftp, we use GIT and we cant give you ssh key for this.

    Is there some other way, like maybe If you could make a description or something for us to look at for files missing or something like that?

    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2016 at 13:58

    Hello,

    Please try to reupload theme files from the archive that we’ve sent to your email address.
    Check it.

    Regards,
    Eva Kemp.

    Avatar: nicolai
    nicolai
    Participant
    April 15, 2016 at 15:00

    I haven´t received any mail from you guys with archive yet. Didnt find it in my spam box either.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2016 at 15:16

    Hello,

    The email was sent to this address n**ola*@ba**y.no. Is it correct?
    Please give us another address to resend the email.

    Regards,
    Eva Kemp.

    Avatar: nicolai
    nicolai
    Participant
    April 15, 2016 at 15:37

    It is the right email-address. Are you sure file-size isn´t to big to send trough mail? What is your senders address, maybe i could try doing a search for it?

    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2016 at 16:34

    Hello,

    Please download the archive via dropbox link https://www.dropbox.com/s/kvq3v1mg5fyfaii/Legenda.zip?dl=0 .

    Regards,
    Eva Kemp.

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