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  andregorjon

  Participant

  August 22, 2016 at 15:08

  I’m trying to use the theme but increasingly appear more problems.
  I made the installation of every subject as required tutorial presented by you.
  However when I try to change the demo option, ecommerce for corporate, I can not change.
  I click Install, aprece the success pensagem to install, but when I enter the site the subject does not change.

  How to solve?

  #137393 Copied
  5 Answers
  

  Jack Richardson

  Support staff

  August 22, 2016 at 16:05

  Hello,

  Please provide us with WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #137404 Copied
  

  andregorjon

  Participant

  August 23, 2016 at 02:50

  ok

  Please, contact administrator
  for this information.

  #137446 Copied
  

  Jack Richardson

  Support staff

  August 23, 2016 at 09:04

  Hello,

  First install base demo content http://prntscr.com/c993d5 and then install needed demo version.

  Best regards,
  Jack Richardson.

  #137480 Copied
  

  andregorjon

  Participant

  August 24, 2016 at 12:55

  Hello.
  See the figures below.
  I tried as you said, and it did not work

  Web
  http://prnt.sc/c9s2vw

  Instalation
  
  

  Results
  http://prntscr.com/c9s3ml

  #137643 Copied
  

  Jack Richardson

  Support staff

  August 24, 2016 at 23:25

  Hello,

  As see you are using PHP version 5.2 http://prntscr.com/ca0ech but our theme requires PHP version 5.3 or higher. Also when I was trying to import demo data manually I got allocation memory error. Please contact your hosting provider support to change PHP version and temporary increase memory_limit.

  Best regards,
  Jack Richardson.

  #137723 Copied
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