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Layerslider not allowing me to save changes.

This topic has 8 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

zenzane

Participant

December 8, 2014 at 02:30

Hi,

As in the topic “I can not change the LayerSlider. I can not translate to Spanish”. Layerslider does not allow me to make any changes.
My website is http://www.hedera.fr

Please help me fix this issue.

#28439 Copied

7 Answers

Eva Kemp

Support staff

December 8, 2014 at 09:01

Hello,

Are you getting any errors when trying to save changes?
Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#28446 Copied

zenzane

Participant

December 8, 2014 at 09:26

Hi,

I don’t know what you mean by errors. I can only see one slide out of 8. If I try to edit other slides by clicking on one of the slides tab nothing is happening. And for the only slide tab i can access if I try to change the image for example, when i click “save changes” nothing happens.

Mikael

Please, contact administrator
for this information.

#28449 Copied

Eva Kemp

Support staff

December 8, 2014 at 17:10

Hello,

The login credentials for FTP and wp-admin panel are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#28541 Copied

zenzane

Participant

December 16, 2014 at 17:34

Sorry, those should be the right ones.

Please, contact administrator
for this information.

#29874 Copied

Eva Kemp

Support staff

December 16, 2014 at 19:52

Hello,

I’ve updated LayerSlider plugin.
Please check it now.

Regards,
Eva Kemp.

#29897 Copied

zenzane

Participant

December 17, 2014 at 12:45

Yes, thanks, it’s working. Why isn’t it possible to update it by ourselves?
Mikael

#30011 Copied

Eva Kemp

Support staff

December 17, 2014 at 15:07

Hello,

You’re welcome.
As LayerSlider is a paid plugin you have to buy it yourself to get new versions from the author directly. Or we can update the plugin for you as it’s included in the theme package.

Regards,
Eva Kemp.

#30049 Copied
Tagged: layerslider, persuasive, save changes, seo friendly, woocommerce, wordpress
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Layerslider not allowing me to save changes.

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