Return to previous page

Last Uptade Issue - by Francisco - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Francisco

  • Avatar: Francisco
    Francisco
    Participant
    November 7, 2020 at 19:05

    Hello,

    I just updated the xstore theme and it maded a lot of changes to all my website (image). I need a solution asap please.

    Regards.

    Please, contact administrator
    for this information.
    #258397 Copied Theme version: 7.1 WooCommerce version: 4.6.2
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2020 at 08:41

    Hello,

    Here is loop-start.php file – https://dropmefiles.com/mUg9H , re-upload it via FTP into xstore/woocommerce/loop/ folder.
    Go to Theme Option and re-save settings. Clear cache and check the result.
    Let us know if you need any further assistance.

    Regards

    #258420 Copied
    Avatar: Francisco
    Francisco
    Participant
    November 10, 2020 at 21:08

    Hello,

    it worked, but not quite well because my website used to have another font and now it went back to the default theme. So also in the Theme Options i can see my website correctly but with the “normal” view it is seen with another font (image) and it added a “Tags Cloud” automaticly (image) at the bottom of the body page where you can also see the incorrect font. I put 2 links for tags clouds for you can see the diference between both fonts, i dont need this tag cloud.

    Regards.

    Please contact administrator
    for this information.
    #258923 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2020 at 10:00

    Hello,

    Try to re-select font in Theme Options > Typography and for header via the Header builder. Clear all cache before checking the frontend.
    Provide us with temporary wp-admin and FTP access, so we can take a closer look at the problem.

    Regards

    #258961 Copied
    Avatar: Francisco
    Francisco
    Participant
    November 11, 2020 at 15:19

    Hello,

    That was what i did but didnt worked.

    Regards.

    Please contact administrator
    for this information.
    #258996 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 10:37

    Hello,

    Did you move your site from another directory to the current one? Because font has the wrong path
    https://www.peppermint.zone/home2/happycan/public_html/root/fonts/yanone-kaffeesatz/3y9I6aknfjLm_3lMKjiMgmUUYBs04aUXNxt9gW2LIftoKNKZd2GMKHD0VTtI.woff
    but the correct one is
    https://www.peppermint.zone/root/fonts/yanone-kaffeesatz/3y9I6aknfjLm_3lMKjiMgmUUYBs04aUXNxt9gW2LIfto9tWZd2GMKHD0VTtI.woff
    We removed fonts/yanone-kaffeesatz/ folder and resaved fonts from Theme Options and it changed the path to the correct one.

    Regards

    #259119 Copied
    Avatar: Francisco
    Francisco
    Participant
    November 13, 2020 at 16:49

    Hello,

    It worked, but i have another problem with my store, when the page load for the first time (even a few times more) this load the old font.
    Also, before I had different banners in the “Tienda”(shop) section which I no longer have, as well as with the filters on the same page. I imagine it is the same problem as the font, could you help me solve that or tell me how you solved it please.

    Regards

    #259436 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 10:19

    Hello,

    I can’t log in to your site. Please provide URL of the login page in the Private Content area, because /wp-admin redirects to /not_found

    Regards

    #259505 Copied
    Avatar: Francisco
    Francisco
    Participant
    November 18, 2020 at 15:32

    Hello,

    I leave you the correct link in private content area.

    Regards

    Please contact administrator
    for this information.
    #260202 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2020 at 18:14

    Hello,

    We were able to fix the font issue by reuploading it. But banners images are missing on your server in the uploads folder http://prntscr.com/vlmuqp Probably you removed them and we can do nothing with this. So, re-upload your images and re-add them to your slider.

    Regards

    #260248 Copied
    Avatar: Francisco
    Francisco
    Participant
    November 19, 2020 at 20:40

    Hello,

    Thank you, i’ll gonna do.

    Regards

    #260426 Copied
  • Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘Last Uptade Issue’' has been successfully resolved, and the topic is now closed for further responses

Recent Community Activity

Helpful Topics

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Kids Toys Store – WordPress WooCommerce Theme
lazy-placeholder
Kids Store – WooCommerce Theme
lazy-placeholder
Bike Store – WordPress WooCommerce Theme
lazy-placeholder
Restaurant – WordPress Theme
lazy-placeholder
Spice Store – WordPress WooCommerce Theme
lazy-placeholder
Carwash – WordPress WooCommerce Theme
lazy-placeholder
Hosting Store – WordPress WooCommerce Theme
lazy-placeholder
Ecoenergy – WordPress WooCommerce Theme
lazy-placeholder
Lawyer – WordPress WooCommerce Theme
lazy-placeholder
Pizza Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.