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Large white circle on mobile - by Giles - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

  • Avatar: Giles
    Giles
    Participant
    February 12, 2021 at 10:59

    hi – after doing the theme updates, i can see this large white circle on the product page when in mobile mode – see https://prnt.sc/z7b42g

    Any idea what this is and how we can remove it? it only seems to show on mobile or tablet with a touch screen , it seem okay on desktop.

    thanks,
    Giles

    Please, contact administrator
    for this information.
    #273819 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 13:13

    Hello,

    Do you use Files generator? Go to XStore > Files Generator and try to generate styles file again.
    Clear cache and check your site again.

    Regards

    #273852 Copied
    Avatar: Giles
    Giles
    Participant
    February 15, 2021 at 13:49

    hi – i can’t actually find it . could it be something else?

    #274307 Copied
    Avatar: Giles
    Giles
    Participant
    February 15, 2021 at 14:55

    I think my developer has fixed it now – thanks

    #274322 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 15:18

    Hello,

    Thanks for letting us know.

    Regards

    #274329 Copied
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