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The translation of the page does not work when a user makes a purchase.

This topic has 9 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Ismael

Ismael

Participant

December 6, 2021 at 19:03

Hello!

How can I translate the ‘order received’ pages when a customer buys in the shop?

I’m trying with Loco Translate, but it has no effect.

Thanks!

#311052 Copied Theme version: 8.0.10 WooCommerce version: 5.9.0

8 Answers

Olga Barlow

Support staff

December 6, 2021 at 20:11

Hello,

Provide us with WP Dashboard access and a screenshot of the words that you want to translate.

Regards

#311065 Copied

Ismael

Participant

December 7, 2021 at 14:26

Great, I give access and information. Thank you.

Please contact administrator
for this information.

#311132 Copied

Olga Barlow

Support staff

December 7, 2021 at 16:34

Hello,

Can’t log in to your Dashboard https://prnt.sc/2269ex1
Remove blocking for the non-Spanish countries.

Regards

#311159 Copied

Ismael

Participant

December 7, 2021 at 17:20

From which country are you trying to log in so we can give you access?

Thank you.

#311171 Copied

Olga Barlow

Support staff

December 7, 2021 at 18:35

Hello,

Ukraine.

Regards

#311184 Copied

Ismael

Participant

December 8, 2021 at 09:55

For the next 3 days you will have access from Ukraine in case you need to test it.

I look forward to further information and solution.

Thanks.

#311211 Copied

Olga Barlow

Support staff

December 8, 2021 at 11:38

Hello,

I checked your site and see that you just did not create a translation for the theme and core plugin. So, finish the translation, for example, https://prnt.sc/22aj0vu

Regards

#311227 Copied

Ismael

Participant

December 9, 2021 at 11:13

OK, now it seems to be working, but it was really the same as before.

I don’t know if they’ve changed anything, but the translations were not updated before.

Thanks for your help.

#311395 Copied
Tagged: error, purchase, themes, translation, woocommerce, wordpress
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The translation of the page does not work when a user makes a purchase.

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