Kirki-styles still not allowing font updates

This topic has 9 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: finleydesign
    finleydesign
    Participant
    December 8, 2022 at 18:55

    I thought we had moved away from kirki-styles, I can’t update any fonts on the site, as it keeps being overwritten by kirki-styles.css

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2022 at 20:45

    Hello,

    Please describe the situation in more detail with detailed screenshots.
    Thanks in advance.

    Regards

    Avatar: finleydesign
    finleydesign
    Participant
    December 9, 2022 at 10:07

    Another wasted reply!!

    “I can’t update fonts on the site”, I don’t know how to explain the problem any easier!

    You want me to send screenshots of the font not updating?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 9, 2022 at 10:31

    Yes, please, because we do not see the problem with font, for example – https://prnt.sc/wZC18BNRAAZD It works, isn’t it?
    We really want to help you, but you need to spend a bit of your time and describe the problem to us as clearly as you can with screenshots and video.
    Sorry, but we hope you help us to help you.
    Thanks in advance.

    Regards

    Avatar: finleydesign
    finleydesign
    Participant
    December 9, 2022 at 11:37

    Try selecting “Helvetica-Neue” the uploaded custom font’s

    They won’t set, and the standard ‘Roboto’ is set via the “kirki-style.css1” file that is changing the fonts

    https://nimb.ws/ujNoDL

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 9, 2022 at 13:26

    Thanks for the reply!
    Please provide FTP access also. Then I will be able to pass this topic to our dev team.

    Regards

    Avatar: finleydesign
    finleydesign
    Participant
    December 9, 2022 at 13:57

    In private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 9, 2022 at 14:51

    Hello,

    Another specialist will get back to you after a detailed review. Please be patient and do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2022 at 15:31

    Hello,

    It seems that your issue is related to the CDN caching on your web-site -> https://prnt.sc/XRtjlIu4RCy5
    Because if we inspect your kirki-style.css directly on the server there are good typography styles -> https://prnt.sc/b45hrxE-GMCN opposite to the one which is loaded on the site -> https://prnt.sc/2KJ4bXWqmPin
    Please, clear your CDN cache or temporarily disable it while you are in develop state of the site.

    Regards

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