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Js composer update not working - by slidebird

This topic has 17 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Jack Richardson

slidebird

Participant

September 13, 2015 at 14:06

Hi there

i tried to update the visual composer because i didnt upadte it quite a while now

but i get this error on the entire site is broken

Fatal error: Call to undefined function get_custom_column_class() in /nas/wp/www/staging/slidebird/wp-content/themes/legenda/framework/vc.php on line 1111

here is the link to the staging site http://slidebird.staging.wpengine.com/

and here to the original site wherer everything is working http://www.schubertstone.com/

line 1111 in the vc.php is this:

//return $teaser_width;
$custom = get_custom_column_class($teaser_width);
return $custom ? $custom : $teaser_width;
}

I run the latest legenda version

thx 4 help

#86450 Copied

16 Answers

Jack Richardson

Support staff

September 14, 2015 at 08:11

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#86514 Copied

slidebird

Participant

September 14, 2015 at 08:48

see privat content

Please, contact administrator
for this information.

#86533 Copied

slidebird

Participant

September 18, 2015 at 10:57

?? any news?

#87874 Copied

Jack Richardson

Support staff

September 18, 2015 at 11:20

Hello,

Sorry for a delay.

You’re using old theme version.
Please update the theme to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#87886 Copied

slidebird

Participant

September 20, 2015 at 14:00

as i mentioned in my previous post.. i dit try it with legend 2.9… still not working!!! i updated the theme again on the staging site so you can take a look… same error with the new theme… all plugins and the theme are running the latest version

http://slidebird.staging.wpengine.com/

Stille a problem in:

Fatal error: Call to undefined function get_custom_column_class() in /nas/wp/www/staging/slidebird/wp-content/themes/legenda/framework/vc.php on line 1111

thx 4 help

#88159 Copied

Jack Richardson

Support staff

September 21, 2015 at 09:39

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

#88225 Copied

slidebird

Participant

September 21, 2015 at 09:52

i already did!!! take a look above!

#88227 Copied

Jack Richardson

Support staff

September 21, 2015 at 10:11

Hello,

The issue has been fixed.
Please check.

Best regards,
Jack Richardson.

#88234 Copied

slidebird

Participant

September 21, 2015 at 11:48

ok but what have you done? its just the staging site so i need to fix it on the live site by my self

thx

#88270 Copied

slidebird

Participant

September 21, 2015 at 11:51

and a lto of stuff is broken now

http://slidebird.staging.wpengine.com/naturstein/

and also on the homepage or under http://slidebird.staging.wpengine.com/technostein/

thats what it should look like http://www.schubertstone.com/technostein/

seems to me there is a margin problem?!

#88272 Copied

Jack Richardson

Support staff

September 23, 2015 at 13:48

Hello,

Please take our apologies for a long delay.
I’ve commented line 1111 in vc.php file.
Please clear your browser cache and check the site now.

Best regards,
Jack Richardson.

#88812 Copied

slidebird

Participant

October 1, 2015 at 14:36

Ok now it worked but since this changes i cant change pictures or add new one with the single image feature from visual composer. if i want to change or add a new single image everything works till i hit save, then it just starts to load foerever…

any ideas?

#90775 Copied

slidebird

Participant

October 6, 2015 at 12:44

please still waiting for an solution?!

#91732 Copied

Jack Richardson

Support staff

October 6, 2015 at 13:40

Hello,

We’re sorry for a long delay.
The issue has been fixed.
Please clear browser cache and check.

Best regards,
Jack Richardson.

#91758 Copied

slidebird

Participant

October 6, 2015 at 14:13

ok thx what was the issue?

i found nothing in the console

#91775 Copied

Jack Richardson

Support staff

October 6, 2015 at 14:18

Hello,

I edited vc.php file.
It will be fixed in the next theme update too.

Best regards,
Jack Richardson.

#91777 Copied
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