Return to previous page

Jewelery Demo Content Not Loading & Unable to install Woocomerce

This topic has 22 replies, 5 voices, and was last updated 9 years, 9 months ago ago by Jack Richardson

astylez718

Participant

March 20, 2016 at 23:23

I just purchased this theme and followed the instructions step by step.. I’m a little frustrated because i was expecting a smooth setup and build out.. I cannot get the demo Info or the Jewelry theme to upload correctly.Its giving me the error below

Warning: mkdir() [function.mkdir]: File exists in /home/content/18/10848518/html/extensions/wp-content/themes/royal/framework/import.php on line 98
Failed to import Media “adv2”
Failed to import Media “adv1”
Failed to import Media “back1”

#118159 Copied

21 Answers

Eva Kemp

Participant

March 21, 2016 at 08:51

Hello,

Please provide us with FTP and WP admin panel credentials in Private Content.

Regards,
Eva Kemp.

#118180 Copied

astylez718

Participant

March 21, 2016 at 10:04

Wp admin credentials bellow

Please, contact administrator
for this information.

#118201 Copied

Robert Hall

Participant

March 21, 2016 at 11:22

Hello,

I’ve uploaded the banner and slider images for Jewellery template. Please check it.
Also please provide us with FTP credentials (host, username, password) as well

Regards,
Robert Hall

#118228 Copied

astylez718

Participant

March 21, 2016 at 12:29

Thank you!! Can you get woocommerce added as well since I’m using the theme for ecommerce.

Please, contact administrator
for this information.

#118252 Copied

Robert Hall

Participant

March 21, 2016 at 12:36

You forgot provide us with FTP credentials.

Regards,
Robert Hall

#118255 Copied

astylez718

Participant

March 21, 2016 at 12:57

Here you go!

Please, contact administrator
for this information.

#118266 Copied

Robert Hall

Participant

March 21, 2016 at 13:08

Done. Please check it.

Regards,
Robert Hall

#118267 Copied

astylez718

Participant

March 21, 2016 at 13:17

Looks Great!!

1)The Top Menu has duplicated itself now.

2) There is a broken image icon that is appearing on the Top slider where it says (jewelery Autum 2014)

Thanks Robert

#118268 Copied

Robert Hall

Participant

March 21, 2016 at 13:32

1) You can delete menu items in Dashboard->Appearance->Menu.
2) To edit slide navigate to Dashboard->Revolution Slider->edit slide.

Regards,
Robert Hall

#118271 Copied

astylez718

Participant

March 21, 2016 at 21:52

I created a Variable product called and its not showing up as a drop down list on the product page

http://oherhairextensions.com/product/cambodianwavycollection/

#118346 Copied

Robert Hall

Participant

March 22, 2016 at 09:40

Hello,

We’ve just disabled the ‘Just Catalog’ option in Theme Options->Shop. Please check it.

Regards,
Robert Hall

#118375 Copied

astylez718

Participant

March 23, 2016 at 23:51

Hello, I’m unable to find where I can change the Information at the bottom of the screen
About, Phone, Address Email & Website

#118702 Copied

Stan Russell

Participant

March 24, 2016 at 08:20

Hello,

please watch our video tutorial ‘How to set footer’:
https://youtu.be/KWAQRXZXsaw

Regards,
Stan Russell.

#118717 Copied

astylez718

Participant

March 24, 2016 at 19:03

I created a Static Block For My Footer and Visual Composer is not showing up to begin building it.
http://oherhairextensions.com/staticblocks/custom-footer/

#118827 Copied

Jack Richardson

Support staff

March 24, 2016 at 19:21

Hello,

To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

Best regards,
Jack Richardson.

#118833 Copied

astylez718

Participant

March 25, 2016 at 00:04

Hi, the 2 images under the main slider is not showing correctly on mobile. Some of the words are missing on the image. Is there a way to fix this?

#118858 Copied
Robert Hall

Participant

March 25, 2016 at 09:20
Hello,

Try to add the following code in Theme Options->Custom CSS->Custom CSS for mobile

.banner .banner-content p { display: none; }

Regards,
Robert Hall
#118880 Copied
astylez718

Participant

March 25, 2016 at 19:02

Hi Rob, That didnt work

#118958 Copied
Eva Kemp

Participant

March 25, 2016 at 19:32
Hello,

I’ve changed the code to

.banner .banner-content p { display: block; }

Please check the banners now.

Regards,
Eva Kemp.
#118963 Copied
astylez718

Participant

March 25, 2016 at 19:52

You Rock, Thanks

#118970 Copied

Jack Richardson

Support staff

March 25, 2016 at 19:57

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#118974 Copied
Viewing 22 results - 1 through 22 (of 22 total)

The issue related to '‘Jewelery Demo Content Not Loading & Unable to install Woocomerce’' has been successfully resolved, and the topic is now closed for further responses

Jewelery Demo Content Not Loading & Unable to install Woocomerce

Explore our best WordPress WooCommerce Themes collection