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  talonhead

  Participant

  August 10, 2016 3:56 pm

  I’ve been getting a firebase error window appearing quite frequently. And firebase is Screets related…needed to set that up in order for Screets to work.

  Any idea on how to fix this?

  This is just one window with one line with the error. I’ve had at least three line errors appear.
  http://prntscr.com/c3zyia

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  Robert Hall

  Support staff

  August 11, 2016 8:47 am

  Hello,

  I’ve checked your site and can’t find this issue.
  Please describe step by step what to do to see it.

  Regards,
  Robert Hall

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  talonhead

  Participant

  August 11, 2016 9:03 am

  Well first, it seems like it has appeared more on any single product page. It’s not all the time, but frequent enough to be a concern. The page has to up and sit for awhile as well. Then boom…the js window will pop up.

  This might be a tough nut to crack if you can’t reproduce it.

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  Robert Hall

  Support staff

  August 11, 2016 2:33 pm

  Hello,

  I’ve spent more than one hour to check your single product page and didn’t see that issue. You should try to solve it from your side.

  Regards,
  Robert Hall

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  talonhead

  Participant

  August 11, 2016 2:38 pm

  Of course you didn’t see it. It hates me…likes you. 🙂 Really it’s a moot point. It’s coming from Firebase and that’s because I needed them for Screets.

  Sure…it can be fixed at my end…I just eliminate Screets. But I really don’t want to do that.

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  Jack Richardson

  Support staff

  August 16, 2016 9:53 am

  Hello,

  Do you use Firefox browser when checking the site? The error may be related to it.
  Please refer to this article https://support.mozilla.org/en-US/kb/warning-unresponsive-script
  Also try to check the site in Chrome browser.

  Best regards,
  Jack Richardson.

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