I’ve already bound the code, but it keeps showing “check error”

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Alex Carter

  • Avatar: dumbdumbdelight
    dumbdumbdelight
    Participant
    September 25, 2025 at 08:35

    I’ve already bound the code, but it keeps showing “check error”

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    support staff only.
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 25, 2025 at 08:49

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin and FTP access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

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