Item Sold Fake Indicator not work for real orders

This topic has 5 replies, 3 voices, and was last updated 1 hours, 19 minutes ago ago by Omar Quddam

  • Avatar: Omar Quddam
    Omar Quddam
    Participant
    December 3, 2025 at 18:44

    The goods sales indicator doesn’t work for me for real orders, only for fictitious orders.

    https://fex.net/s/krxmpcz

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 3, 2025 at 20:15

    Hello @Omar Quddam,

    Could you please provide us with the URL of the product where the incorrect count is displayed, as well as temporary wp-admin access in the private content section?

    Please note the following:
    1. The count is displayed according to the timeframe set in the Booster settings. For example, if you selected to show the count based on the last 2 hours or 1 day, the number may differ from the all-time total.
    2. The count is also calculated based on the latest 100 orders with the status “completed” or “processing.”
    3. This feature uses cache for output content based on your configured settings, so you may need to check again after a day.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Omar Quddam
    Omar Quddam
    Participant
    December 3, 2025 at 20:34

    Could you please verify these login details?

    Content is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 4, 2025 at 08:57

    Hello,

    1. You did not provide the product link we requested in our previous message. Please check and share it with us.

    2. Unfortunately, we are unable to log in using the credentials you provided. Kindly verify them and record a video showing a successful login using the access details you would like us to use.

    Best regards,
    8Theme’s Team

    Avatar: Omar Quddam
    Omar Quddam
    Participant
    December 4, 2025 at 16:51
  • Viewing 5 results - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.