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It doesn’t update my XStore Core plugin and gives me an error message

This topic has 6 replies, 4 voices, and was last updated 4 weeks, 1 day ago ago by Tony Rodriguez

anli75

Participant

December 30, 2025 at 11:15

I have the theme registered and it should give me updates for the XStore Core plugin, but this doesn’t happen and I get the message you see in the image.
What can I do?
Thanks

Please, contact administrator
for this information.

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5 Answers

Samir Malik

Support staff

December 30, 2025 at 11:29

Dear, anli75,

We have removed the old XStore Core plugin and installed the latest version for you.

Could you please check it now?

Thank you.

Best regards,
The 8Theme Team

#463460 Copied

anli75

Participant

December 30, 2025 at 11:32

OK, perfect, thanks!
But what should I do if it happens again?….how did it happen?

#463461 Copied

Jack Richardson

Support staff

December 30, 2025 at 12:57

Hello @anli75,

Thank you for your message. We are glad to know that everything is working fine now. If the issue occurs again, please check if you didn’t rename the plugin folder as it is not possible to correctly update the archive of plugin if the folder name was modified.

If the problem persists, please contact us with detailed information, and we will be happy to assist you further.

Best Regards,
Jack Richardson
The 8Theme’s Team

#463473 Copied

anli75

Participant

December 30, 2025 at 15:58

Thanks for the support! My topic “It doesn’t update my XStore Core plugin and gives me an error message” has been successfully resolved.

#463481 Copied

Tony Rodriguez

Support staff

December 30, 2025 at 15:58

Dear anli75,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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It doesn’t update my XStore Core plugin and gives me an error message

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