ISSUES WITH VISUAL COMPOSER - by luismac

This topic has 5 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: luismac
    luismac
    Participant
    September 17, 2015 at 23:41

    EVER SINCE LATEST/LAST UPDATE TO VC, THE ITEMS THAT HAVE BEEN DEPRECATED BROKE A BUNCH OF FEATURES N MY SITE. YET ALONE ALSO, I CAN’T EVEN CLICK ON A PAGE AS IT DOES NOT PROPERLY REFRESH. THERE ARE THINGS ALL OVER THE PLACE AND BEST OF ALL I CANT EVEN ADD A ROW!

    4 Answers
    Avatar: luismac
    luismac
    Participant
    September 17, 2015 at 23:45

    ON A SIDE NOTE, IN MY CURRENT PAGE I CANT EVEN CLICK ON THE EDIT PENCIL ICON AS IT DOES NOT LET ME. NEED HELP ASAP ON THIS ISSUE.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 18, 2015 at 06:48

    Hello,

    Are you using theme version 2.2?
    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: luismac
    luismac
    Participant
    September 18, 2015 at 21:44

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 19, 2015 at 10:07

    Hello,

    You need create back up of your site files and database before update.
    Read here how to create a back up https://codex.wordpress.org/WordPress_Backups and follow the instruction from the previous post how to update theme correctly.

    Regards,
    Eva Kemp.

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