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Issues with three things (translation, category widget, and category SEO description)

This topic has 7 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Andrew Mitchell

Adrian

Participant

November 15, 2024 at 12:08

Hello!

Translation

After the new theme update, most of the previously correctly translated phrases have reverted to their initial import state. I’m using the Loco Translate plugin, and after reviewing previous forum topics, I checked the translation names and everything seems to be set up correctly. Could you point me in the right direction regarding what might be causing the error? (e.g., in the shop breadcrumbs or return to previous page)

Shop Category Widget

Is it possible to set up your category widget to display subcategories like the standard WooCommerce widget does? Your widget looks much better and has category search options, which can’t be found in the regular WooCommerce widget.

Category Description

I would like to have a short category description appear at the top, with a longer category description at the bottom – so as not to overwhelm potential customers. Is it possible to display the category description by changing something in the options, or does special code need to be created in functions.php to achieve this display?

Please, contact administrator
for this information.

#423596 Copied Theme version: 9.4.4

6 Answers

Rose Tyler

Support staff

November 15, 2024 at 12:58

Hello, Adrian,

Thank you for reaching out to us.

1/ We’ve regenerated .pot files for you and synchronized translations.

2/ Please check the result.

3/ Add descriptions – https://prnt.sc/rFYD2aVMZTWz , then go to XStore Builders > Archive Products via Elementor > edit template > add next elements https://prnt.sc/g77EhdqCK0y9 to page content.

Additionally, for any separate questions, we kindly ask that you open new topics in our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/

Best Regards,
8Theme’s Team

#423613 Copied

Adrian

Participant

November 15, 2024 at 13:16

Thank you very much for the help with points 1 and 3!

1/ Will I have to do this for every theme update? Or is this just some kind of bug?

2/ I didn’t quite mean what I was writing in point 2 about categories. What I’m specifically interested in is your category widget. Is there any way to achieve that effect in the “Filter products by categories by Xstore”? I’m sending some pictures that should help. At the top is your widget and each category appears under the other without any indication that it’s a subcategory of a given category (as is visible in the WooCommerce filter).

Files is visible for topic creator and
support staff only.

#423621 Copied

Rose Tyler

Support staff

November 15, 2024 at 14:09

Hello, Adrian,

You’re welcome!

1/ After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

2/ There is no such option, unfortunately.
If you would like to request the addition of new features or options, we kindly invite you to submit your suggestion on our Taskboard at the following link: https://www.8theme.com/taskboard/. Should your request receive sufficient support from other customers, our development team will carefully consider including it in one of our future updates.

Best Regards,
8Theme’s Team

#423639 Copied

Adrian

Participant

November 18, 2024 at 19:17

Hello, i still have problem with translation some strings. “View Cart”, “Add to cart” are the biggest problem. Even if i sync files again there is no update and strings that i’m searching are translated in loco.

Could You please look at it?

Please contact administrator
for this information.

#424050 Copied

Rose Tyler

Support staff

November 19, 2024 at 09:42

Hello, Adrian,

It seems that the issue with the translations is caused by the latest WordPress update. You may either downgrade to a previous version or wait for the next update.

Best Regards,
8Theme’s Team

#424120 Copied

Andrew Mitchell

Support staff

November 19, 2024 at 11:00

Dear Adrian,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#424137 Copied
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Issues with three things (translation, category widget, and category SEO description)

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