Issues with the website returning a 503 error

This topic has 34 replies, 3 voices, and was last updated 4 weeks ago ago by Jack Richardson

  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 26, 2026 at 16:37

    Hello @Valley View Farm Dairy,

    You can use the Lightshot or Gyazo extensions to take screenshots.
    We have disabled the Catalog Mode option on your website. Please check the video at the following link to see how to locate this setting in Theme Options: https://gyazo.com/0cbb529b0335197af8480b270ef073c5

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Valley View Farm Dairy
    Valley View Farm Dairy
    Participant
    February 26, 2026 at 16:42

    Ok, I see that the Buy Now button is back. I have just updated this PRO Elements plugin, which i am not sure if this was causing the issue with the button disappearing. Or maybe it was this disabling of the Catalog Mode which sorted this out.

    Avatar: Valley View Farm Dairy
    Valley View Farm Dairy
    Participant
    February 26, 2026 at 16:47

    But now I have 2 buttons;

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 27, 2026 at 08:37

    Hello @Valley View Farm Dairy,

    The “Buy Now” button issue was resolved after disabling the Catalog Mode, which corrected the problem (https://prnt.sc/USgeW4ZtZAPi).

    The “Buy Now” button now appears below the original “Add to Cart” button, as shown in our demo and it is predefined position of such button: https://xstore.8theme.com/elementor/demos/niche-market02/product/wooden-classical-golden-chairs-2/ (https://prnt.sc/5ZQFfJVhRPhC).

    You can manually hide the original “Add to Cart” button using the following custom CSS:

    form.cart:has(.et-single-buy-now) .single_add_to_cart_button:not(.et-single-buy-now),  
    form.cart:has(.et-single-buy-now) .et-or-wrapper {  
        display: none;  
    }

    Frontend result: https://prnt.sc/oWQuU-IQoLNe

    Additionally, you can hide the quantity section with the following custom CSS:

    form.cart:has(.et-single-buy-now) .quantity {  
        display: none;  
    }

    Frontend result: https://prnt.sc/qPyUtBGuJnrt

    Please note that we do not provide additional customization services. However, as an exception, we can suggest some small CSS snippets or PHP hooks. Thank you for understanding and respecting our support policy, which is provided in accordance with the Envato Privacy Policy.

    Documentation on where to place custom CSS can be found here:
    https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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