Issues with the quantity discount numbers

Hello @Safaa,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
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We believe the issue may be related to the configuration of your Quantity Discounts in the Sales Booster section, where some settings appear to be incomplete.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Safaa,

We have conducted a thorough investigation to identify the issue and found that it is not related to our booster source, but rather to the settings of your products. For example, one of your products has a stock quantity value of -1 (see: https://prnt.sc/_bSFzHBWA3oo). With such a value, it is not possible to apply the max quantity discount, as the actual quantity is lower than the one specified in the booster settings.

If your products are available in unlimited quantities, you can simply set next configuration: https://gyazo.com/82fb98d246c17614f4e24630a3c040ec or set the correct quantity amount of such product. We are not certain whether this value of -1 was set manually or caused by a WooCommerce system error, but we kindly ask you to review your product stock quantity configurations and verify whether the issue has been resolved.

Best regards,
Jack Richardson
The 8Theme’s Team