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  zeny

  Participant

  October 9, 2015 at 18:59

  Hi
  I’m having an issue with my account page I don’t happened the order doesn’t show and the footer is not there
  Screenshots http://screencast.com/t/g25TWgB2f74
  http://screencast.com/t/oJ0t2bJOQ

  Website https://blacksunstore.com/my-account/

  I wrote my password and user

  Thanks very much

  Please, contact administrator
  for this information.

  #92940 Copied
  3 Answers
  

  Eva Kemp

  Participant

  October 9, 2015 at 19:03

  Hello,

  Please update the theme to the latest version.
  Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #92942 Copied
  

  zeny

  Participant

  October 12, 2015 at 05:21

  Thanks the issue was fixed but I see the panel is not showing fine http://screencast.com/t/JKtc7GM2rRIT

  I download the las version here http://themeforest.net/

  #93112 Copied
  

  Stan Russell

  Participant

  October 12, 2015 at 10:06

  Hello zeny,

  please temporary disable all third-party plugins and check your admin panel.

  Regards,
  Stan Russell.

  #93175 Copied
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