Return to previous page

Issues with Mobile Search Indexing in Site Analytics

This topic has 8 replies, 4 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

R.Cristofor

Participant

March 7, 2025 at 22:32

I’ve noticed that the words searched in the mobile search bar are not indexed in the search analytics. Only the desktop searches appear.

#436589 Copied Theme version: 9.4.8

7 Answers

Rose Tyler

Support staff

March 8, 2025 at 08:46

Hello,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Best regards,
8Theme’s Team

#436604 Copied

R.Cristofor

Participant

March 13, 2025 at 12:05

I have upload 2 images. The search term that comes from mobile search wont appear in search analitycs

Files is visible for topic creator and
support staff only.

#437170 Copied

Rose Tyler

Support staff

March 13, 2025 at 12:14

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#437171 Copied

R.Cristofor

Participant

March 13, 2025 at 12:17

Done.

Please contact administrator
for this information.

#437172 Copied

Jack Richardson

Support staff

March 13, 2025 at 17:05

Dear @R.Cristofor,

I hope you are doing well.

Could you please check now? We have made improvements to the following file:

“et-core-plugin/app/models/search/engines/ajax-search.php”

These changes will be included in the next theme update.

Thank you for your time and support.

Best regards,
Jack Richardson
8Theme Team

#437240 Copied

R.Cristofor

Participant

March 15, 2025 at 18:35

Hi! Its working! Thanks

#437431 Copied

Andrew Mitchell

Support staff

March 15, 2025 at 21:37

Dear R.Cristofor,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#437436 Copied
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Issues with Mobile Search Indexing in Site Analytics’' has been successfully resolved, and the topic is now closed for further responses

Helpful Topics

css style to remove text decoration in main menu

5 months, 2 weeks ago by sirmcheng 1
Button’s allignment issue

6 months, 2 weeks ago by Adeeb Ahmed 1
Shop page improvement needed as in the private area

6 months, 3 weeks ago by Ankit Khandelwal 3
Not able to install xstore theme in wordpress

7 months ago by KSP ELECTRONICS 10
Header Wishlist and Compare Icons issue

1 years, 9 months ago by Arc098 3

Issues with Mobile Search Indexing in Site Analytics

Recent Community Activity

Olha replied in

Will replied in

Sadrettin replied in

Siddharth replied in

Helpful Topics

Browse by popular tags

Explore our best WordPress WooCommerce Themes collection