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Issues with customization and parent theme

This topic has 8 replies, 3 voices, and was last updated 5 years ago ago by Rose Tyler

Mohammed Al-khameri

Participant

December 4, 2020 at 01:40

Hi, I have some issues in the theme:
1) I am using the child theme and can’t change a lot of thing, for example the footer, the styling (main color), do i miss something?
2) When i switch to the parent them it looks ugly and it has two menus.

#262544 Copied Theme version: 7.2

7 Answers

Rose Tyler

Support staff

December 4, 2020 at 10:25

Hello,

Thanks for using our theme.
1) I can’t check your site – https://prnt.sc/vvm9ml Please provide a password for this form and temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
2) When you switching between child theme and parent theme your widgets and theme options could be different because the child theme does not inherit all theme options of the parent theme and the parent theme does not inherit theme options of the child theme.
If you have the child theme, do all changes when this theme is activated.

Regards

#262587 Copied

Mohammed Al-khameri

Participant

December 4, 2020 at 13:57

Hi Thanks for your reply.. I provided you a credentials for the wp admin

Please contact administrator
for this information.

#262648 Copied

Olga Barlow

Participant

December 4, 2020 at 16:26

Hello,

Can’t log in to your site using credentials that you provided http://prntscr.com/vvumpi
Check them and provide the correct one.

Regards

#262691 Copied

Mohammed Al-khameri

Participant

December 4, 2020 at 18:56

sorry. here again the correct credentials =>

Please contact administrator
for this information.

#262713 Copied

Rose Tyler

Support staff

December 5, 2020 at 10:25

Hi,

I’ve enabled Elementor for static blocks – https://prnt.sc/vw9dp6 , so not you can edit “Footer – furniture2” static block using Elementor ( https://prnt.sc/vw9e3u > https://prnt.sc/vw9e8p
Some colors can be changed like this – https://prnt.sc/vw9ez3 https://prnt.sc/vw9fdx
Let us know if you need any further assistance.

Regards

#262762 Copied

Mohammed Al-khameri

Participant

December 5, 2020 at 11:24

Hi,

Thanks for your help, however i still don’t understand, why the main color doesn’t effect all the items, i expect that the change of the main color, the whole theme color is also changed, i don’t want to change the color of every component (header, footer, links, button ….) separately. see screenshot: https://prntscr.com/vwa4ph

#262768 Copied

Rose Tyler

Support staff

December 5, 2020 at 13:05

Hi,

The header is created using our advanced Header builder. Go to Theme options > Header builder > change settings depends on your needs.

Regards

#262776 Copied
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