Return to previous page

Issues while uploading demo data, header and product page

This topic has 8 replies, 4 voices, and was last updated 1 month ago ago by Tony Rodriguez

anoop

Participant

December 22, 2025 at 17:05

I am facing 3 issues while using demo content Minimal Fashion 2.

1. While importing data, getting the attached error – https://prnt.sc/g2vh89lxy8Zh.

2. Header Menu \ area is not showing up – https://prnt.sc/hVD-dTOkHi0n

3. Product is always showing as out of stock even though stock is available (Happening for all the products)- https://prnt.sc/ttGJFEK1uPUz

I am getting these errors as soon as I import the demo content. No changes made to the child theme
I tried to clear cache, deleted the plugin and re-installed. Nothing seems not working.
How do I fix the issue

Please, contact administrator
for this information.

#463038 Copied

7 Answers

Ayan Rahman

Support staff

December 22, 2025 at 17:15

Hi,

Thank you for reaching out to us.

1/ Sometimes, when importing a demo that contains a large number of images, the server timeout may not be sufficient to import all the media files, which can cause this error. Please try importing the demo again, and at the demo content installation step, select only the “Media” option: https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0

2/ Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/what-to-do-if-the-header-content-is-not-visible-after-import/

3/ The demo products are variable, but their attributes cannot be imported automatically. This may make it appear as though the products are out of stock. Once you configure the variable products, everything should display correctly
https://youtu.be/LgzC4iK-j6A?si=x7E2poUccRG2lwxS

If you need any further assistance, please provide us with temporary access to your admin panel.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#463040 Copied

anoop

Participant

December 22, 2025 at 17:55

Thank you.

1. Issue still exists.
2. Resolved.
3. Resolved, but I see that variation selection style is different from the demo. I am getting a drop-down menu – https://prnt.sc/Okmm3tbhBfUb. How to fix this ?

#463042 Copied

Samir Malik

Support staff

December 23, 2025 at 05:08

Hello Anoop,

Could you please share your WordPress Admin account details with us so that we can take a closer look?

Best regards,
The 8Theme Team

#463054 Copied

anoop

Participant

December 23, 2025 at 06:23

Sharing it via Private content

Please contact administrator
for this information.

#463058 Copied

Samir Malik

Support staff

December 23, 2025 at 07:19

Hello,

We have verified that all images are loading correctly.

Could you please confirm whether any images are currently broken, so that we can avoid reimporting the media unnecessarily?

We have also updated the variation swatches for you: https://prnt.sc/v9hOorA9oOe1

Best regards,
8Theme Team

#463060 Copied

anoop

Participant

December 23, 2025 at 08:54

Thanks for the support! My topic “Issues while uploading demo data, header and product page” has been successfully resolved.

#463067 Copied

Tony Rodriguez

Support staff

December 23, 2025 at 08:54

Dear anoop,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

#463068 Copied
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Issues while uploading demo data, header and product page’' has been successfully resolved, and the topic is now closed for further responses

Issues while uploading demo data, header and product page

Explore our best WordPress WooCommerce Themes collection