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Issues After Theme Update - by Main Street Media

This topic has 5 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: Main Street Media
    Main Street Media
    Participant
    August 21, 2019 at 16:25

    Hello Support,
    We updated the Royal theme on our site yesterday, but the Royal Core plugin will not update creating numerous problems on the site, most noticeable on the home page boxes.
    Please advise.

    Please, contact administrator
    for this information.
    #219649 Copied Theme version: 6.0.0 WooCommerce version: 3.7.0
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 21, 2019 at 16:47

    Hello,

    You did not install the required plugins http://prntscr.com/ovon0z and did not update the Royal core to the required version.

    Regards

    #219652 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 21, 2019 at 16:49

    Don’t see any issues with the site when the update was completed (installed required plugins and updated Royal core).

    Regards

    #219653 Copied
    Avatar: Main Street Media
    Main Street Media
    Participant
    August 21, 2019 at 16:55

    Thank you. Looks like that fixed it.

    #219654 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2019 at 07:19

    Hello,

    You’re welcome!

    Regards

    #219679 Copied
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