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Issue with wpbakery and overall backend after implementing theme

This topic has 5 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

nebcreative

Participant

April 1, 2024 at 22:24

I am trying to use xstore theme but with the previous overall look, I want to use wpBakery becuase honestly elementor is awful and I used it on last xstore build and it took me twice as long to work with. That being said I installed the the xstore theme and I do not have working wpbakery pages, but I understand I have to implement it differently because normally I import a demo and edit it out to use the theme. But in this case i did not import demo. I am also having issues viewing the patcher and the plugins and the import demo areas of the xstore control panel, they are not showing image thumbs of the plugin nor the themes. WP bakery is not working, I have it set to the child theme just to note. I just dont want all the bloat of the demo install, and I want my own pages but I change direction if needed. I have no header navigation at all currently just a home page with some some elements from old page, revslider and a ig feed, a few products but i can only edit it with text editor currently… I am also having an issue with the adding you as an admin for some reason.

Please, contact administrator
for this information.

#389588 Copied Theme version: 9.3.2

4 Answers

nebcreative

Participant

April 2, 2024 at 04:50

I am unsure what it wrong noting is really editable in the backend, I can add and remove plugins but a lot of the xstore functions are not working

Please contact administrator
for this information.

#389596 Copied

Rose Tyler

Support staff

April 2, 2024 at 10:09

Hello, Nebcreative,

Thank you for getting in touch with us.

We’ve checked plugins and patcher on your site – https://prnt.sc/N6rnXOCq3G5p https://prnt.sc/30YcXO1-CT4L and we do not see problems.

We’ve tried to edit the Home page using the backend WPBakery editor and it seems to work fine – https://prnt.sc/Bddz6rjQTeq5
Please clear the cache and check one more time.

Describe in more detail what exactly xstore functions do not work.

You are using a lot of 3rd-party plugins, please test the functionality when plugins, that do not come bundled with the theme, are disabled.

Thank you for your cooperation.

Kind Regards,
8theme team

#389642 Copied

nebcreative

Participant

April 4, 2024 at 19:10

ok thank you for checking it out, it was actually a add on plugin for wp bakery causing all the issue, it was part of the old theme for the site. I have a header question but i will create a new topic. Thank you

#390099 Copied

Andrew Mitchell

Support staff

April 4, 2024 at 19:11

Dear nebcreative,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#390100 Copied
Tagged: backend problems, best selling themes, theme implementation, woocommerce backend, woocommerce themes, wpbakery issue
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Issue with wpbakery and overall backend after implementing theme

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