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Issue with WP Page Builder – Button with URL

This topic has 6 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Olga Barlow

PPadmin

Participant

November 16, 2017 at 16:54

Hi,

i add a simple button in a static block. If i use the button-opitons to define a URL, the displayed lightbox with the settings cant closed or aborted. If i set a correct link the lightbox close and after the reload i am in the blog settings.

Thats very confusing.

With WP version 4.8 everything was fine and worked correctly with the Button URL settings.

I hope you can help with this issues.

Important: Work on a local test server, website is not yet public!

Regards,
PPadmin

#177826 Copied

5 Answers

Olga Barlow

Participant

November 16, 2017 at 17:14

Hello,

If you working on localhost could you provide us with screenshots step by step for better understanding or maybe video? Also, make sure that you use the latest version of VC plugin https://www.8theme.com/download-plugins/

Regards

#177827 Copied
PPadmin

Participant

November 17, 2017 at 08:17
Hi,

all plugins are up to date.

I explain you this issues step by step with screenshots.

1. Im add a button in backend editor of WPb Page Builder (for example in Static Block) and want to add a link.

2. A lightbox open with the link options.

1 Cant closed this lightbox

2 Cant abort the lightbox

3 Im can only click the button “Set Link”

3. After click the “set link” button the system displays me the message:
“please confirm that you leave the current page …”

4. I accept this message and after the reload im in the blog overview panel.

Before the update of wordpress i can add links to buttons without any issues

Regards
#177849 Copied
Rose Tyler

Support staff

November 20, 2017 at 10:22

Hello,

Sorry for the delay due to the weekends.
Could you please provide wp-admin access in Private Content?

Regards

#178029 Copied

PPadmin

Participant

November 21, 2017 at 16:46

Hi Rose,

i was waiting of an update of Massive Addon VC but after updating on version 2.3 of Massive Addons the issue with the link URL on buttons is still present.

Cant give you wp-admin acces because i work on a local test server!

Regards

#178231 Copied

Olga Barlow

Participant

November 21, 2017 at 17:00

Hello,

We can’t replicate this issue on our test installation. Please, move your site to live server to allow us to study your problem more deeply.

Regards

#178236 Copied
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