Issue with untranslated labels (“Related products” and “Return to previous page”)

This topic has 7 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Alex Carter

  • Avatar: NxtArt_ro
    NxtArt_ro
    Participant
    September 26, 2025 at 09:17

    Hello,

    I am experiencing an issue with a few labels in my store that remain in English, even though they are correctly translated in Loco Translate (both in XStore, XStore Core and WooCommerce).
    This issue appeared after I have downloaded the Romanian language files from your website and uploaded them; before that, with my own custom translations, these labels were displaying correctly.

    Examples (see more attached):

    “Related products” → already translated as “Produse similare” in all domains (WooCommerce, XStore, XStore Core). However, on the Single Product page, the section title still shows as “Related products”. In Theme Options → Single Product → Related Products, there is no field to edit this label manually.

    “Return to previous page” → the string is also translated in XStore Core, but on the frontend it still appears in English.

    All translations are saved in Custom (/wp-content/languages/loco/…) and compiled correctly. I have synced and cleared cache, but the issue persists.

    Could you please advise how I can properly translate or override these labels within XStore, without using custom PHP filters? Are these strings hardcoded, or is there a specific option in Theme Options to customize them?

    Thank you for your assistance.

    Best regards,
    Oana

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 26, 2025 at 11:37

    Hello,

    Thank you for reaching out to us.

    Please rename https://prnt.sc/a-fYpMwJlRM2 to xstore-core-ro_RO.po and https://prnt.sc/lDmkzak41AsO to xstore-ro_RO.po and change the location from Custom to System
    /wp-content/languages/plugins
    /wp-content/languages/themes/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: NxtArt_ro
    NxtArt_ro
    Participant
    September 26, 2025 at 12:29

    It is ok now, thank you!

    Oana

    Avatar: NxtArt_ro
    NxtArt_ro
    Participant
    September 26, 2025 at 12:33

    Also, there is one text that I was not able to discover where to modify.
    Please see attached.
    It is the Free shipping over 49$ text on the cart pop up window.

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 26, 2025 at 13:17

    Hello,

    Theme Options > Header Builder > Cart > https://prnt.sc/gXytpHmeetaz

    Warm Regards,
    The 8Theme Team

    Avatar: NxtArt_ro
    NxtArt_ro
    Participant
    September 26, 2025 at 14:01

    Thank you!

    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 26, 2025 at 15:26

    Hello,

    You’re welcome!

    Warm Regards,
    The 8Theme Team

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