Issue with translate X-Core and WooCommerce plugins

This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Alexander
    Alexander
    Participant
    December 3, 2023 at 15:55

    Hi!

    I am not able to translate the X-Core and WooCommerce plugin using LocoTranslate. I think I did everything right, but ..

    For example, i have this string translated in my PO file – https://prnt.sc/-yrQ0srtuoM4

    But still get this – https://prnt.sc/oK2pHEwL9m7B

    And if i want to see what in my xstore-core.pot file, I see that translate for this string is empty!https://prnt.sc/-ZdqWif7Yp1g

    Please, help me with this issue.

    Info about PO file – https://prnt.sc/Dcd60P6JR4gS

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2023 at 09:51

    Hello, Alexander,

    Thank you for contacting us and for using XStore.

    Please provide temporary wp-admin access, so we can check your settings and help you.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: Alexander
    Alexander
    Participant
    December 4, 2023 at 10:45

    Thank you for your reply!

    I will be happy if you can help me with the settings

    If you need any more information or action from me, then I am ready at any time. Thank you in advance!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2023 at 10:48

    Hello, Alexander,

    We appreciate your prompt response.

    Please go to Theme Options > WooCommerce > Cart > Empty cart > edit content https://prnt.sc/4E4usWeXZD98

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Alexander
    Alexander
    Participant
    December 4, 2023 at 11:02

    Of course I can change the text manually.

    But my problem is different. I have ready-made translations in Loko Translate. I have ready-to-use PO files from your site

    And (for example) this line exists in PO file, but for some reason the POT file not contain any translations. I can’t understand why

    I did according to instructions – https://xstore.helpscoutdocs.com/article/30-base-theme-translation

    https://prnt.sc/-yrQ0srtuoM4

    https://prnt.sc/VoeY1wTeHkPi

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2023 at 11:13

    Hello, Alexander,

    Strings that can be changed via Theme Options, for example – https://prnt.sc/4E4usWeXZD98 , can’t be translated via Loco Translate, and this is correct.
    These strings will be available for translation via Dashboard when you create a multilingual site and use not the Loco plugin but WPML or Polylang.

    Kind Regards,
    8theme team

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.