Issue with third pars filter plugin on mobile version

This topic has 3 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Mauro Giorgi
    M.
    Participant
    April 14, 2025 at 14:43

    Hi,
    I’ve installed https://wordpress.org/plugins/wc-ajax-product-filter/ in order to try different filter plugin, I’ve added this to sidebar widget and all work fine on desktop version but it don’t appear into mobile filter area… how can i do?
    Thanks

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    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    April 14, 2025 at 15:16

    Dear @M.,

    We hope this message finds you well.

    It appears that the plugin currently does not support the use of multiple filters on the same page. As observed, the filters are already visible on the desktop version, which indicates that they will be hidden within the off-canvas sidebar.

    For further guidance on how to implement different filters, we kindly recommend reviewing the following documentation:
    https://wptools.io/docs/wc-ajax-product-filter/common/multiple-forms-on-the-same-page/

    Please note that any issues related to third-party plugins should be addressed directly to the plugin’s author. You may reach out to them via the official support forum:
    https://wordpress.org/support/plugin/wc-ajax-product-filter/

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 14, 2025 at 17:16

    Dear M.,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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