Return to previous page

Issue with the Size chart in all products pages, please help

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 5 days ago ago by ollamallo

ollamallo

Participant

May 14, 2025 at 22:49

Hello,
I’m currently finishing up my website and I’m having an issue with the “size guide” option on all my product pages.
The size chart keeps on the page.
I’ve looked through the forum’s answer archives where you’ve addressed this issue to other users.
I’ve tried all the solutions, but it still appears, and none of them seem to work.
Could you help me?

#444361 Copied Theme version: 9.4.13

5 Answers

Alex Carter

Support staff

May 15, 2025 at 07:19

Hello,

Thank you for reaching out to us.

We’re sorry to hear that you’re experiencing difficulties with the “Size Guide” option on your product pages. We appreciate you taking the time to review the forum archives and try the suggested solutions.

To assist you further, could you please provide us with the following details:

– A link to a product page where the issue is occurring
– Temporary wp-admin access (with Administrator role)

This will allow our technical team to investigate the issue directly and provide a more accurate solution.

We look forward to resolving this for you as soon as possible.

Best Regards,
8Theme’s Team

#444385 Copied

ollamallo

Participant

May 15, 2025 at 16:40

thank’s very much for this answer.

Please note that the “size chart” appears in every product page. All my products pages are affected.

—> “private area”

Please contact administrator
for this information.

#444532 Copied

Alex Carter

Support staff

May 16, 2025 at 07:52

Hello,

We appreciate your prompt response.

XStore Builders > Single Product Builder with Elementor > edit template > https://prnt.sc/6FqcRxRgaRAC

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#444556 Copied

ollamallo

Participant

May 22, 2025 at 21:39

Hi and sorry for the late answer.
That works well and the Size Chart’ issue is resoved.
Huge thank you for it

#445208 Copied

ollamallo

Participant

May 22, 2025 at 21:39

Thanks for the support! My topic “Issue with the Size chart in all products pages, please help” has been successfully resolved.

#445209 Copied
Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Issue with the Size chart in all products pages, please help’' has been successfully resolved, and the topic is now closed for further responses

Phssaddlery started a topic
Date column in the downloadable files section 1 hour ago 1
Umer started a topic
Disable the quantity selection option on catlog 2 hours ago 1
Benz marked topic as solved
The mobile navigation panel does not show at the bottom on Iphone14/16 3 hours ago 2
Nusa replied in
Please Advise My “Shop Sidebar” Didn’t Show 3 hours ago 2

Issue with the Size chart in all products pages, please help

Recent Community Activity

Phssaddlery started a topic

Umer started a topic

Benz marked topic as solved

Nusa replied in

Helpful Topics

Browse by popular tags

Explore our best WordPress WooCommerce Themes collection