Issue with static block/dropdown menu Item

This topic has 5 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: Namaste
    Namaste
    Participant
    February 12, 2022 at 22:40

    Hi,

    I was trying to edit my menu. I need to add two dropdowns I prepared my static block and now I can’t add it to the menu. I am not sure what element should I choose as 8theme options are not here. Please advice.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2022 at 09:05

    Hello,

    WPisy type comes from an additional plugin? “Fitness” menu item has this type? Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Try to use Custom link https://prnt.sc/26uxu2w to add the “Fitness” into the menu, then our options will be available.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    February 13, 2022 at 09:16

    Hi,
    The problem is that it is already set up as Custom link. It worked before and now *theme options do not load. I gave you admin access if you want to look at it.

    Please contact administrator
    for this information.
    Avatar: Namaste
    Namaste
    Participant
    February 13, 2022 at 09:34

    Little update – take a look at the screencast. *theme in fact are there but text/label is not visible.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2022 at 11:21

    Hello,

    We can’t check your video – https://prnt.sc/26uzmp0 , upload it here – https://dropmefiles.com/ and provide us with URL.

    Try to disable all the third-party plugins, that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear all cache, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

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