Issue with my website home page layout strange widget appeared and white spaces

This topic has 6 replies, 3 voices, and was last updated 4 hours, 34 minutes ago ago by Samir Malik

  • Avatar: Mohamed Adel
    Mohamed Adel
    Participant
    December 10, 2025 at 19:12

    Hi

    Our website suddenly showed strange widget on the home page and some of the modules became aligned to left and strange white space gap appeared! can you check the issue.
    Also, when i updated to the latest theme engine the whole website got crashed and the add to cart button became big and red not the same color

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    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2025 at 19:27

    Hello @Mohamed Adel,

    Please check now. We have set the sidebar position to “Without” on your homepage: https://prnt.sc/icfSrp9hakZx. The issues you mentioned should now be resolved. Kindly verify this on your end.

    If you have any further questions, please feel free to contact us.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Mohamed Adel
    Mohamed Adel
    Participant
    December 11, 2025 at 04:44

    Thanks. The desktop version is missing the subscription box and the mobile version load totally different page (attched) and it is not a cash issue.

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    support staff only.
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 11, 2025 at 05:12

    Hello, Mohamed,

    You are currently using the XStore AMP plugin, but no images have been set for the homepage slider: https://prnt.sc/FfZ5qczx1ECd. Please add the necessary images.

    Regarding the currency icon, we have added custom CSS code to resolve the issue.

    Kindly clear all caches and check the site again.

    Best regards,
    8Theme Team

    Avatar: Mohamed Adel
    Mohamed Adel
    Participant
    December 13, 2025 at 22:20

    hi Samir,
    how can i disable the AMP plugin? i can’t find an option in the theme settings under AMP to disable it

    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 14, 2025 at 05:22

    Hello,

    It appears that this has already been completed.

    If you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

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