Issue with importing demo content Online Courses

Hello,

Thank you for reaching out to us.

We’re sorry to hear that you’re experiencing issues with importing the Online Courses demo. We appreciate you providing the screenshot and access details.

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

Hello, luneprint,

We have identified an issue on your server related to the “magic_quotes_gpc” setting (or a similar configuration). This feature appears to be enabled, which is causing additional backslashes to be inserted into attribute values on the frontend. As a result, the content is being rendered incorrectly — for example, attributes such as rel="\stylesheet\" are being malformed.

To resolve this issue, we kindly recommend disabling the “magic_quotes” setting on your server.

Additionally, we suggest updating your PHP version to at least 8.0 and increasing the Max Execution Time to 180 seconds for improved performance and compatibility.

Best regards,
The 8Theme Team