Return to previous page

Issue with Image Slider - by MAHDAR - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by MAHDAR

MAHDAR

Participant

March 7, 2025 at 10:12

Hello, I hope you’re doing well.

Please watch the video.

When I swipe through the images in one gallery, the other gallery also changes.

Please, contact administrator
for this information.

#436523 Copied Theme version: 9.4.8

6 Answers

Rose Tyler

Support staff

March 7, 2025 at 11:39

Hello,

Thank you for reaching out to us.

We suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Warm Regards,
The 8Theme Team

#436537 Copied

MAHDAR

Participant

March 16, 2025 at 03:39

Hello, I hope you’re doing well.

I activated the main theme and cleared the browser cache, but my issue is still not resolved.

Also, there is a problem with the gallery element where the images don’t display properly on mobile.

Please watch the video.

Please contact administrator
for this information.

#437445 Copied

MAHDAR

Participant

March 16, 2025 at 03:48

I updated the patches, and the entire Image Slider section is broken.

Please check the above issue as well.

Thank you.

Please contact administrator
for this information.

#437446 Copied

MAHDAR

Participant

March 16, 2025 at 03:49

FTP

Please contact administrator
for this information.

#437447 Copied

Jack Richardson

Support staff

March 17, 2025 at 09:52

Dear @MAHDAR,

We hope you are doing well.

It appears that certain settings from the Container were affecting the gallery layout. To resolve this, we applied the following option: https://prnt.sc/jizQHcpNbw2z. As a result, your gallery is now displayed correctly on mobile devices.

Additionally, we have fixed the Media Carousel. Kindly check and let us know if everything is working as expected.

Please feel free to reach out if you need any further assistance.

Best regards,
Jack Richardson
8Theme Team

#437526 Copied

MAHDAR

Participant

March 17, 2025 at 10:50

Hello, thank you. It’s fixed.

#437547 Copied
Viewing 7 results - 1 through 7 (of 7 total)