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Issue with Google OAuth Login After Moving to Live Domain

This topic has 3 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Officina 2.0

  • Avatar: Officina 2.0
    Officina 2.0
    Participant
    March 4, 2025 at 12:31

    Hello,

    We configured the Google login on our development domain, and it was working fine. However, now that the site is live, it no longer works and returns the error shown in the attached screenshot.

    We have updated the redirect URI in Google API settings with the current live domain, but the issue persists.

    How can we resolve this?

    Thank you for your support.

    Files is visible for topic creator and
    support staff only.
    #436142 Copied Theme version: 9.4.8
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2025 at 13:21

    Hello,

    Thank you for reaching out to us.

    Please ensure that the following steps have been completed correctly:

    1. **Redirect URI Update** – Verify that the redirect URI in your Google API settings exactly matches the live domain, including the correct protocol (http/https) and any subdomains.
    2. **Authorized Domains** – Check that your live domain is added to the list of authorized domains in the Google API Console.
    3. **OAuth Consent Screen** – Confirm that the OAuth consent screen is properly configured and published.
    4. **API Credentials** – Ensure that you are using the correct Client ID and Client Secret for the live environment.
    5. **Cache and Cookies** – Clear your browser cache and cookies or try logging in from an incognito/private browsing window.
    6. **Console Errors** – Check the browser console and server logs for any additional error messages that might provide more details.

    If the issue persists, please provide us with screenshots of your settings and any additional details so we can further assist you.

    Best Regards,
    8Theme’s Team

    #436143 Copied
    Avatar: Officina 2.0
    Officina 2.0
    Participant
    May 12, 2025 at 10:39

    Thanks for the support! My topic “Issue with Google OAuth Login After Moving to Live Domain” has been successfully resolved.

    #443910 Copied
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